Privacy Policy

Effective Date: Aug 15, 2025

Business Name: ILML Management, LLC

DBA: ILML Aesthetics

Address: 4060 N Collins St, STE 180, Arlington, TX 76005

1. Introduction

ILML Aesthetics (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data. By using our services, visiting our website, or providing your information, you agree to the practices described in this Policy.

2. Information We Collect

We may collect the following types of information when you interact with ILML Aesthetics:

Personal Information: Name, email, phone number, date of birth, address, payment information, health history forms, and treatment preferences.
Usage Data: Website activity, IP address, browser type, and device information.
Appointment & Service Data: Scheduling details, treatment history, and related medical aesthetics information.
Communications Data: SMS consent, email preferences, and responses to promotions or feedback surveys.

3. How We Use Your Information

We use the information we collect to:

Schedule and manage appointments and services.
Provide treatment updates and customer support.
Send appointment reminders, promotional offers, and wellness tips.
Process payments and manage billing.
Improve our website, services, and patient experience.
Comply with legal and regulatory requirements.

4. Data Sharing

We do not sell your personal information to third parties. Your data may be shared only in the following circumstances:

Service Providers:With trusted vendors that assist with scheduling, payment processing, or marketing communications, with the exception of not sharing information obtained by SMS opt-in and phone numbers collected for SMS consent.
Legal Compliance: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, with the exception of not sharing information obtained by SMS opt-in and phone numbers collected for SMS consent.

Important Information: Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes.

5. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your information, subject to legal and regulatory obligations.
Opt out of marketing communications at any time by replying “STOP” to SMS messages or unsubscribing from emails.
Request a copy of your personal information in a portable format.

6. Data Protection & Security

We implement industry-standard security practices, including encrypted data storage, restricted access, and secure payment processing, to protect your information against unauthorized access, disclosure, or misuse.

7. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to enhance user experience, analyze site performance, and deliver relevant advertisements. You may disable cookies in your browser settings, but some site features may not function properly.

8. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies before providing personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on our website with the “Effective Date” revised accordingly.