Never been to a medspa? Here's everything you need to know.
No judgment. No pressure. No expectation that you'll walk in knowing what you want. This page is for the person who's been curious for a while — and just needs someone to be honest with them about what's actually worth it, what it costs, what it feels like, and what to expect.
"I don't want to look like I had something done."
This is the most common concern we hear. And it's completely valid — because bad aesthetic work is visible everywhere.
Here's the honest answer: the results you're afraid of come from too much product, too little anatomical knowledge, and no long-term plan. They don't come from the treatments themselves.
At ILML, our injectors are trained under a Board-Certified Plastic Surgeon — which means they understand facial anatomy at a surgical level, use conservative dosing, and plan results around your face specifically. The goal is always that people notice you look great — not that they notice anything was done.
Most clients start with one of three things.
The Free 3D Skin Analysis & Consultation
The best first step for anyone who isn't sure what they need. Sapna uses advanced imaging to assess your skin, then builds a personalized Beauty Portfolio — a clear roadmap of what would help, in what order, at what cost. Free, no obligation, no pressure.
Book your free consultationBotox — if you have lines you want to soften
Botox is the most popular treatment at ILML for a reason. It's quick (15 minutes), has no real downtime, and — when done right — produces results that are visible but completely natural. First-time clients pay $11/unit. Most treatment areas need 20–40 units. You'll see results in 3–5 days. Common first areas: forehead lines, frown lines (the 11s), crow's feet, or lip flip.
See Botox detailsA Medical Facial — if you want to see what we're about before committing to injectables
The ILML Retreat Facial, Hydrafacial, or a series of microneedling sessions are excellent starting points for clients who want to improve skin quality, understand our approach, and build trust with the team before doing anything with a needle.
Explore facialsFive things everyone asks.
Most treatments are very well tolerated. Botox feels like a quick, light pinch — most clients rate it 2/10. Morpheus8 and microneedling use numbing cream beforehand. Laser hair removal feels like a warm snap. Nothing should be described as painful — if it is, tell your provider.
Here's exactly what to expect.
- 01You're greeted by our Client Experience Coordinator — no clinical overwhelm at the door
- 02If you booked the 3D Skin Analysis, that happens first — about 15 minutes of imaging and review
- 03You meet with your provider, who listens first and recommends second
- 04If you're ready to treat, your appointment proceeds — relaxed, not rushed
- 05You leave with a clear plan for what's next — not a list of add-ons
Now — the first step.
Free 15-minute virtual consultation. No card on file. No commitment.